Hope all is well with you and your team. As I stated before our trip to Italy went above and beyond our expectations. The tour guides were very knowledgeable and friendly. They also made great recommendations on places to eat in the areas they gave their tours in. Even though we overslept our first day and was over an hour late the tour guide was patient and very accommodating.
The hotels were excellent but the one in Florence was amazing. The front desk’s service in Venice and in Florence were amazing. The recommendations for restaurants and their directions were great. In Rome we got to the hotel al little late so we asked for a local place to eat for a quick bite, Not so good. That’s when we used what’s app with you and your recommendations were amazing.
For me the Coliseum was amazing and the architecture from over two thousand years ago was incredible. The high speed train and lounge to wait in was comfortable and made it an easy transport from Venice to Florence.
The drivers in Florence and Rome were friendly and drove very safely. Giovanni who drove us to the vineyard and Rome was excellent so we have to let you know that.
The only thing that I have to mention was when we arrived our flight was delayed. I don’t know if it was your driver or a replacement because of the delay but he seemed rushed and also when we asked him questions he said he didn’t speak English. It really wasn’t a big deal but to be honest I questioned whether I made the right choice in using your company. I couldn’t have been more wrong. You guys went above and beyond and I have already forwarded your information to a friend of ours who is planning a trip to Italy.
Vicki & Mitch Feinmel (Staten Island – NY) – July 2022