Privacy

Privacy Statement in compliance with art. 13 of D. Lgs. 196/2003 (“Law regulating the protection of personal data”)

This privacy statement covers the websites www.discoveryouritaly.com and www.umbria-tours.com which are operated by the Tour Operator Fuoritinerario – Discover your ITaly. Your privacy is important to us. We want to make your experience on the Internet enjoyable and to foster your trust in electronic commerce as a whole.

This privacy statement is an integral part of our website and the services offered to you and cannot, in any way, be separated from the User Agreement or from the membership, usage or transaction process. If you do not agree to our privacy policy in whole, you must not use our website.

Content of the Privacy Statement:

1. Information collected online about you

2. Information use

3. Communications from the site

4. Sharing of Information

5. Notification of changes in the privacy statement

If you have questions or concerns regarding this statement, you should contact Fuoritinerario – Discover your ITaly customer service by email. 

1. Information Collected Online About You

Fuoritinerario – Discover your Italy is the sole owner of the information collected on this site. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement. We are committed to strictly controlling the use of any information you provide to www.discoveryouritaly.com and www.umbria-tours. com.

Fuoritinerario – Discover your Italy uses different type of registration:

User registration: optional to participate to www.discoveryouritaly.com and www.umbria-tours.com communities and to get access to the site online services.

Brochures and e-brochures: Discover your Italy unique brochures and e-brochures are accessible for download to all interested site visitors. You need to provide your e-mail to get access to this service.

Travellers registration: mandatory once
you book a Tour. In order to finalize an online booking we ask the following passenger information (first and last name of travelers) and contact information (address, phone number, e-mail). This information is used
for billing purposes and to fulfill all travel reservations. It also allows us to contact the traveler for any relevant communication about the Tour booked.

When you make a booking through www.discoveryouritaly.com and www.umbria-tours.com sites, we use an external secure server from a leader Italian Bank (Banca Sella) for all our credit card transactions. Or alternatively you can use Paypal secure system. In any case, we will never get any information about your credit card on our servers.

You may request details of all information held about you by us at any time. 

2. Information Use

Cookies

What are cookies?

Cookies are small encrypted text files that are stored on your computer or other device by this website. The Website uses cookies to collect information about you.

What are cookies used for?

We use cookies for the following reasons:

• For marketing purposes for example, to display personalized banner.

• To identify you as you travel around our site and to monitor your journey and record bookings. This enables us to identify issues and improve our customer journey.

• To provide site usage information, which together with booking information, will further help us improve and develop the products and services we offer.

• You may change your website browser settings to reject cookies. To learn how to disable cookies or opt out of their usage please visit www.aboutcookies.org. Please note, however, that some cookies are essential in order to book on the website and in the event you do reject cookies this may impair the functionality of the website and may mean that you are unable to book on the website.

• At no point do our cookies or those of our third parties store your personal payment information.

Are there different types of cookies?

We have classified our cookies into two different types: first and third party cookies. First party cookies are the cookies that Fuoritinerario – Discover Your Italy sets to offer you a fully functional experience when visiting our sites. Third party cookies are set by our business partners such as Social Media and the like.

First party cookies

In order to be able to book on www.discoveryouritaly.com and www.umbria-tours.com we require your computer to accept cookies. Some of our cookies (classified as First Party cookies) are essential to enable the booking function on our website, without them you would not be able to book with www.discoveryouritaly.com and www.umbria-tours.com. Our cookies don’t store personal information such as name, address or any payment details.

Third party cookies

We work with carefully selected suppliers who also use cookies on our websites. These cookies enable certain features that are run in conjunction with partners such as Facebook, Twitter, Instagram & YouTube. We don’t control the setting of some of these cookies so for more information about please visit the relevant third-party website. We have tried to ensure that you our customers have full visibility of the cookies used on our website. Our website requires certain cookies to be enabled for you to be able to visit and book on www.discoveryouritaly.com and www.umbria-tours.com however if you would like to restrict or block cookies from this website you can use your browser to do so. Each browser allows you to restrict or block cookies in different ways so we recommend that you visit the Help section to learn how to set your preferences.

For further information about cookies and how to manage them visit www.allaboutcookies.org.

Log Files

Like most standard Website servers we use log files. These includes internet protocol
(IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. These files enable the analysis of trends, the administration of the site, the tracking of user’s movement in the aggregate, the diagnosis of problems with our servers and the collection of broad demographic information for aggregate use.
Log files and IP addresses are not linked to personal information. 

3. Communications from the Site

Immediately after successfully completing the booking/order process, we will send you an e-mail with the review of the product/service you have selected. This e-mail will also contain your booking unique and secure code. You will receive this only once per transaction. 

4. Sharing of information

Legal Disclaimer

Although we make every effort to preserve user privacy, Fuoritinerario – Discover your Italy may be required by law to disclose information you have provided in obtaining our product/service. Fuoritinerario – Discover your Italy may also disclose information against someone who poses a threat to Fuoritinerario – Discover your Italy ‘s interests (such as customer fraud) or whose activitiescould bring harm to others.

Aggregate Information (non-personally identifiable)
We can share aggregated demographic information with our partners and advertisers. This is not linked to any personal information.

Suppliers

When you reserve a Tour through Fuoritinerario – Discover your Italy, we provide some information about you (such as name) to the suppliers (such as hotel or third parties) involved to ensure the successful fulfillment of your travel arrangements. Fuoritinerario – Discover your Italy offers products from suppliers that are reputable companies, that should act according the privacy law. We cannot be held responsible of their use of your personal information.

Affiliated Websites

If you were referred to www.discoveryouritaly. com or www.umbria-tours.com from another website, we will not share any personal information about you to the referring website. Fuoritinerario – Discover your Italy believes that the website companies from which you were referred to us are reputable companies, we have not placed limitations on the referring website companies from using or disclosing your information without your permission. However, we encourage you to review the information privacy statements of any website that referred you to www.discoveryouritaly.com and www.umbria-tours. com.

Security

While we use encryption codes to protect sensitive information online, we also
do everything in our power to protect user-information off-line. All of our user’s information is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are in a secure environment.

Updating/Deleting Personal Information

If a user’s personally identifiable information (such as zip code, phone, email or postal address) changes or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate user’s personally identifiable information. Members can change their personal information on the member profile page of our website. Members and userscan all e-mail our Customer Support or by contact us by telephone or postal mail.

Rights of the customers

With reference to art. 7 D. Lgs. 196/2003, customers have the right: to receive the confirmation of the existence or non existence of their personal data and to view it in a clear and unambiguous way; to be informed about the source of the data and about the procedures and purposes of its processing; to demand the deletion, modification into anonymous form or the blocking of any data processed in ways that violate the law, as well as to require updates, corrections and integrations when needed. All requests should be addresses to the Tour Operator Fuoritinerario – Discover your Italy owned by AD2M SRL.

5. Notification of changes in the privacy statement

If we decide to change our privacy statement, we will post those changes on this page,
the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.